I'm sure most of you have at least heard of Clients from Hell, and probably more than half of you are readers. I just read numerosign's blog post on why he thinks designers should stop reading it from earlier this year.
On one hand, I get what he's saying. Clients aren't designers, and they might not know that we don't like Papyrus, that good design costs money, or that paragraphs of centered text don't look good. Some of the posts on Clients From Hell are about this sort of thing -- like the person who wanted a handout to be "the size of a piece of paper." Surely not everyone knows to say "8.5 x 11" (or A4 in the UK), and most designers should understand.
On the other hand, the vast majority of the posts are about one of two things: clients trying to rip designers off, and clients asking for things that no reasonable adult would ask for. The person who claimed that the designer should pay for a jacuzzi he ordered to test the site was clearly one of these, as are the people who wonder why the animated GIFs aren't moving when they print them out or why you can't fax the texture of a piece of paper over the phone lines -- not to mention the countless clients trying to get freebies or refusing to pay their designers.
Furthermore, I think it's great to have a place to vent! I go there and browse when a client is giving me a hard time, just so I can see that it could be worse. It's not like we're saying any of these things to the client's face (at least, I'm not). Every profession has this stuff -- I'm remembering, for example, the popular ~100-page forum thread on a medical site titled something like "Tales From The ER." (Never have I heard so many descriptions of what can go up the human ass.)
I'm definitely going to keep reading it -- I find it hilarious. But what do you guys think of Clients From Hell?
You need to Login or Register to comment. Become a member of this great community because you like to be a rebel and actually learn on a website.